🔐 Privacy Policy

Effective Date: 30 May 2025
Company Name: Delta Softech Limited (trading as CRMatic)
Website: crmatic.co.uk

1. Who We Are

CRMatic is a trading name of Delta Softech Limited, a UK-based company offering CRM consultancy, Salesforce implementation, and data advisory services.

We are committed to protecting the privacy of visitors to our website and users of our services.

2. What Data We Collect

We may collect and process the following data:

Name, email, phone number (submitted via forms or bookings)
Business name and project details (during consultations)
Website usage data (via cookies, analytics)
Communication data (emails or online chat)

3. How We Use Your Data

We use your personal information to:

Respond to enquiries and schedule consultations
Deliver our services to you
Improve our website performance and user experience
Send occasional service updates or newsletters (with consent)

4. Data Sharing

We do not sell or rent your personal data.
We may share data with:

Scheduling and form tools (e.g. Squarespace Scheduling, Google Workspace)
Legal/regulatory bodies when required by law

5. Cookies

We use cookies to enhance your experience and track anonymous website usage. You can adjust your browser settings to refuse cookies.

6. Your Rights

Under UK GDPR, you have the right to:

Access or correct your data
Request deletion of your data
Withdraw consent at any time

To exercise these rights, email us at info@crmatic.co.uk.

7. Data Retention

We only keep your data for as long as necessary for the purposes listed above or to comply with legal obligations.

8. Contact

Delta Softech Limited
Email: info@crmatic.co.uk
Registered in England and Wales